Faq Page

FAQs – Biharpay.co.in

Your Questions, Our Answers!

Find quick and clear answers to the most frequently asked questions about BiharPay. Whether it's AEPS, Cash Deposit, or mobile recharges – we’ve got you covered.

1. What is BiharPay?

BiharPay is a digital fintech platform offering services like AEPS, domestic Cash Deposit (CMS), mobile recharge, bill payments, and more – all in one place.

2. What is AEPS and how does it work?

AEPS (Aadhaar Enabled Payment System) allows you to perform banking transactions using just your Aadhaar number and fingerprint – no ATM card or passbook needed.

3. How can I send money using BiharPay?

You can securely Bank Transfer to any bank account via IMPS/NEFT using BiharPay’s Cash Deposit service.

4. What if my transaction fails?

If a transaction fails but the amount is debited, it will usually be refunded back to your account within 3–5 working days.

5. How do I create an account on BiharPay?

You can register on our website or mobile app using your mobile number. Complete your KYC to start using our services.

5. How do I request a refund or raise a complaint?

You can visit our Contact Us page or call our customer support to report issues. Our team will respond promptly.

5. Where are BiharPay services available?

BiharPay services are available across India, especially in rural and semi-urban areas to make digital payments more accessible.